American Teleservices Association

Wednesday, July 15

3:00 – 6:00 pm


Join us to meet contact center professionals from the Indy area. Both members and non-members are welcome. Feel free to invite your clients, vendors or peers to attend.

Come meet with ATA Members and Staff. Hear brief updates from ATA CEO Tim Searcy. Discuss the development of an Indy Area Chapter of ATA. Network with other local contact center leaders.

 Welcome to the 2009 APCO International Annual Conference & Expo!

August 16-20, 2009 – Las Vegas, Nevada. The APCO International Annual Conference presents the industry’s best educational and product offerings. This year’s conference in Las Vegas will kick off the Association’s 75th Anniversary.

Annual Call Center Exhibition



October 6-9, 2009, Las Vegas. ACCE is the essential global gathering place for the contact center industry. Networking opportunities abound, while an exciting speaker line-up includes industry luminaries and experts. ACCE offers an exciting, energy-charged environment filled with insightful sessions offering actionable solutions for maximizing the performance of your organization.

 V. Istanbul Call Center Conference & Expo


Reinventing Your Contact Center: A Crystal Road to Priceless Multi-Channel CRM

Lutfi Kirdar

Convention Center, Rumeli

October 26-27, 2009

Istanbul, Turkey


VoiceCon San Francisco 2009


Use Communications to Transform Your Enterprise

IP Telephony is being integrated with a new generation of Unified Communications technologies, services and applications that will transform how your enterprise does business. VoiceCon will help you create the roadmap for migrating to the next plateau, and help you maximize your investment in enterprise communications.