Service Providers

Datacom: A New Zealand's locally owned IT company that offers a full range of services from contact centre consulting through full outsource service provision including a fully managed contact service offering.

ResponseTek delivers on-demand customer experience management (CEM) software, to help companies continually improve the quality and consistency of the delivered customer experience.

Your Dialler provides a wide range of independent dialler consultancy services ranging from recruitment to purchasing a dialler, individually tailored for your company.

CDM Contact provides innovative customer contact audit service for clients seeking to improve customer experience. 

CustomerServ,Ltd. aim to provide their clients and partners with innovative, customer centric, real world solutions to outsourcing challenges and opportunities.

 

Latest News

Stan Billue releases his classic Sales Training Series in MP3 Format

June 09, 2009 by Stan Billue

Although recognized as one of the top Telemarketing Sales Trainers in the World, Stan Billue is the first to admit that he is rather slow on adapting to new technologies. Stan stated; “I was probably one of the last professional Speakers to add a Fax Machine, a Computer and then a Cell Phone. I also drug my feet at converting my Audio Series from Cassettes to CDs a few years ago.”

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Contactual Partners with Pipkins to Provide Workforce Management to Contact Center Customers 

June 04, 2009

Joint Marketing Partnership Brings Together Best in Class Workforce Management and Hosted Contact Center Software. 

SAN CARLOS, CA, June 04, 2009 /24-7PressRelease/ -- Contactual (http://www.contactual.com/pr), the global leader in on-demand contact center software that empowers customer facing organizations to end customer frustration, and Pipkins, Inc. (http://www.pipkins.com/) a leading supplier of workforce management software and services to the call center industry, today announced they have joined in a partnership to cross sell technology. This agreement will provide a direct connection for call center managers looking to combine a trusted workforce management system with hosted contact center software.

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