Thursday, 12 February 2009 09:40

Maverick Telemarketing Chooses vc-net for Converged Voice and Videoconferencing Network


Tunbridge Wells, Kent, United Kingdom, 01/12/2009 - Maverick Telemarketing, a specialist provider of B2B Direct Marketing services to technology companies, has turned to award-winning video managed services provider vc-net for a converged voice and videoconferencing network.

The staff at Maverick Telemarketing work with clients to deliver business opportunities such as scheduling appointments with prospective customers or business partners. Until recently, they relied on an unreliable and slow data connection, with no SLA.

Chris Massey, Managing Director at Maverick Telemarketing explains: “We chose vc-net over BT because they demonstrated a clear understanding of the services our business requires and the MPLS solution they proposed will ensure that we can deliver videoconferencing and voice, and expand our bandwidth under a single SLA.”

“The vc-net solution provides us with a more resilient infrastructure and reduces the total costs to the business. For example, we can now terminate our ADSL contract reducing costs. We can reduce the number of channels on our ISDN line from 19 to 4/5 and move to per second billing for outbound calls. There is also the potential to re-sell bandwidth to the two other companies in our building potentially providing an additional revenue stream to off-set against op-ex.”

Maverick intend to expand their use of video conferencing from their current desktop based solution to a full conferencing facility within a dedicated space within their Birmingham offices. This facility will be used to take briefs from clients pre-campaign, to undertake milestone reviews throughout the course of the campaign and post activity for de-briefing. As a niche provider of services to video conferencing vendors, resellers and network providers, it is logical for the company to invest in resilient infrastructure to deliver their services.

James Stere, Director of vc-net, comments: “vc-net is uniquely placed to provide Maverick Telemarketing with a converged solution carrying mission critical applications such as voice and video. As a telemarketing agency, Maverick clearly has numerous operators making a lot of calls so keeping costs as low as possible was a top priority.”

About vc-net  

vc-net is a unified communications (UC) managed services provider, enabling companies to transform the way their business collaborates using high-definition video, business-quality voice and managed collaboration applications.

With ever-increasing demand for unified communications solutions that enable globally increased staff productivity, and effective remote working with and between organisations, vc-net was the first company in the world to offer a dedicated international videoconferencing network with points of presence (POPs) throughout Western Europe, North America and Asia-Pac and has extended the solutions available across this network to include desktop video conferencing, VoIP, email and hosted workspaces.

For companies in the process of corporate change, M&A or any form of transformation, vc-net offers a competitive outsourced managed service that can help them adapt and grow their business.

vc-net has an enviable client portfolio which includes major brands such as JP Morgan, Fidelity, GKN and Corus, as well as the Inland Revenue and many more.

About Maverick Telemarketing

A trading name of MKIS Agency Ltd; Maverick Telemarketing specialise in providing Business to Business telemarketing services to the technology sector. Telemarketing is widely used to generate a pipeline of sales opportunities. Our clients understand that when telemarketing is used correctly and delivered properly, their bottom line is the main benefactor.

Maverick Telemarketing is renowned for the delivery of high quality services, consistent, result-getting attitude and meticulous attention to detail including Lead Generation, Appointment Setting and Data Cleansing. Our clients include Global IT Hardware and Software Vendors, their associated Distributors and Resellers as well as Systems Integrators and Managed Service Providers.



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