Latest News

FTC Issues Final Telemarketing Sales Rule Amendments Regarding Prerecorded Calls


Rule Will Halt Prerecorded Sales Calls Unless the Seller Obtains Consumer's Permission

The Federal Trade Commission today announced two amendments to the Telemarketing Sales Rule (TSR). One will expressly bar telemarketing calls that deliver prerecorded messages, unless a consumer previously has agreed to accept such calls from the seller. The other related technical amendment modifies the TSR's method of calculating the maximum permissible level of "call abandonment."


Iontas Partners with Award Winning Predictive Dialer Company

18.07.2008 - 14:08

A leading, award winning company supplying predictive dialers to contact centers is partnering with Iontas to offer workforce optimization tools.


Commercial Collection Agency Cisco Inc. Thrives with Site-Premised Predictive Dialing

May 14, 2008

Cisco switched from a hosted broadcast messaging service with a transfer option to a site-premised predictive dialer.

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Latest News

Stan Billue releases his classic Sales Training Series in MP3 Format

June 09, 2009 by Stan Billue

Although recognized as one of the top Telemarketing Sales Trainers in the World, Stan Billue is the first to admit that he is rather slow on adapting to new technologies. Stan stated; “I was probably one of the last professional Speakers to add a Fax Machine, a Computer and then a Cell Phone. I also drug my feet at converting my Audio Series from Cassettes to CDs a few years ago.”


Contactual Partners with Pipkins to Provide Workforce Management to Contact Center Customers 

June 04, 2009

Joint Marketing Partnership Brings Together Best in Class Workforce Management and Hosted Contact Center Software. 

SAN CARLOS, CA, June 04, 2009 /24-7PressRelease/ -- Contactual (, the global leader in on-demand contact center software that empowers customer facing organizations to end customer frustration, and Pipkins, Inc. ( a leading supplier of workforce management software and services to the call center industry, today announced they have joined in a partnership to cross sell technology. This agreement will provide a direct connection for call center managers looking to combine a trusted workforce management system with hosted contact center software.